Predicting the speed and shape of how search marketing will be changed by artificial intelligence is an impossible task. But marketers should take one thing for granted: Search marketing in Google should stay on top of the priority list for the foreseeable future.
During this webinar, our panel of experts: David Bicknell, Principal Thematic Intelligence Analyst; Amy Larsen DeCarlo, Principal Security and Data Center Services Analyst at GlobalData; and Bjørn Rasmussen, Chief Technology Officer of Orange Cyberdefense Norway, will discuss the state of cybersecurity in challenging times.
Many leading hoteliers are levelling up their procurement departments with cloud-based infrastructure - investments that are now key to streamlining procurement operations, navigating an uncertain market, and satisfying new guest expectations. Even more than AI, the Internet of Things (IoT), blockchain, or robotics, hoteliers believe that cloud computing has the greatest potential to leverage its performance in the coming years.
The collaboration integrates SiteMinder's platform solution into Groupon's, streamlining pricing and distribution processes while introducing new offerings for hoteliers and customers.
Hoteliers planning on new hires and seasonal hires must focus on shorter lessons, interactive experiences, and providing accessible learning tools to workers
Hotelogix said Landmark Hotels & Suites in the United Arab Emirates has upgraded its multi-property management system on the cloud for gaining centralized control over its hospitality business and to deliver exceptional guest service.
The new economic reality is informing how hoteliers plan and execute purchasing in 2024 - but what do investments in digital procurement innovation look like in this 'new normal'? Discover the top 5 procurement megatrends shaping hospitality industry strategy.
Tripleseat for Hotels, the leading cloud-based group sales and catering management platform for hotels announces its exciting new collaboration with PURS Fine Hotels & Restaurants, an acclaimed German-based hospitality group.
IHG Hotels & Resorts (IHG) launches AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately and securely from their iPhone or iPad to the TV in their guest rooms.
New reports from the World Travel & Tourism Council (WTTC) and Microsoft highlights the transformative power of Artificial Intelligence (AI) and its role in shaping the future of Travel & Tourism.
Steve Singh has been mulling the concept of the Perfect Trip in business travel for more than 10 years. The co-founder and former CEO of Concur, which sold to SAP in 2014 for $8.3 billion, believes a trip where a traveler's data is drawn from a single repository and can be shared across all travel suppliers to ensure a smooth and joined up journey is now more possible than ever.
On a Wednesday morning, while making your way to the weekly revenue management meeting, you run into your GM, and during a casual conversation, you remark on how good the hotel's weekend was, only to be met with a thought-provoking response: 'Compared to what?'
Artificial intelligence is revolutionizing not only traditional sectors but also reshaping the very essence of hospitality and service industries. The potential for transformation is vast, yet it's imperative to advance cautiously, striking a delicate balance between technological advancement and preserving the human touch, which remains the cornerstone of the service sector.
Headquartered in Gurugram, India, HostBooks is a cloud-based accounting software that enables businesses to automate and streamline their end-to-end accounting practices, including managing inventory, GST and TDS filing, bank reconciliation, bookkeeping, reporting, compliances, etc.
When suddenly faced with an emergency, you may immediately feel frightened and helpless. An emergency communications system can help reduce or eliminate those reactions by providing immediate assistance.
Google Search Ads integrates with Cendyn Digital Marketing Platform, offering hoteliers a unified multi-channel advertising solution to boost direct bookings and revenue.
For many hotels, procurement advancements are being made possible through the use of e-procurement: Web-based solutions that facilitate end-to-end purchasing activities. Now that over half of workers globally use smartphones for business-related tasks, P2P software (also known as e-procurement) with mobile support offers even greater flexibility for hotels aiming to transform their processes digitally.
Unlock strategies to captivate guests, drive bookings, and cultivate enduring loyalty
In this article, we're focusing on the top reasons CRM functionality will allow your hotel to succeed and explore the advantages your hotel can gain by adopting a sales and catering software that incorporates integrated CRM features.
Amidst the current discussions about AI's transformative potential, there's a common industry misconception that it primarily benefits large-scale hotels and enterprises, leaving smaller and medium-sized firms behind in the dark ages. To shed light on the nuanced reality, we sat down with EHL's Ian Millar, Senior Lecturer in Hospitality Technology, to discuss how AI is not just a tool for hospitality giants but can also be a game-changer for SME hotels and firms with an innovative mindset.
As the travel market grows, more sophisticated technology is available than ever before to help our industry to continually improve the experience of travel. But we know that it is not one size fits all. Different travel providers are focused in different areas at different speeds, so it is important for us to listen carefully to our industry and be in lockstep with what they need from us.
IHG is the first international hotel group in Greater China to support UnionPay pre-authorized bookings without card presence, introducing digital convenience in hospitality
By delving into review analytics, businesses can gain a deeper understanding of customer sentiment and behavior, enabling them to make informed decisions that directly impact the overall customer experience. This data-driven approach not only helps in identifying trends and patterns but also empowers businesses to tailor their services according to customer expectations, ultimately leading to improved satisfaction, enhanced performance, and more revenue.
We all know accidents do happen, but we seldom expect them to take place in a setting that is supposed to be a sanctuary of rest, relaxation and recharging. Unfortunately, as much as hotels want to create an environment that allows people to escape their problems, the hotel industry is not exempt from the potential of a mishap or a dangerous situation.
DerbySoft announced today it has acquired PKFARE, a global leading travel trade marketplace. This milestone transaction brings together two industry leaders, enhancing capabilities and offerings to serve the evolving needs of the travel industry.