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North American Hotel News Page 3

Business Travel Trends

Amex Global Business Travel: 7 Business Travel Trends

From sustainable practices to cutting-edge technology, we've identified seven travel industry trends that are redefining the future of the travel industry and reshaping business travel solutions.


Hybrid Events

Best Practices for Hybrid Event Management

While hybrid corporate events may be the future of modern meetings and conferences, planning and hosting one poses some unique challenges. If you're wondering how to host the best hybrid event, this guide covers it all. You'll learn everything from what hybrid events are and the benefits they deliver to how to plan a hybrid conference that delivers on your goals along with some hybrid event ideas to make it successful.



American Customer Satisfaction Index

Guest Satisfaction in the Lodging Industry Bounces Back for a Second Straight Year, ACSI Data Shows

Satisfaction across airlines, lodging, car rentals, and online travel agencies climbs again, returning to prepandemic levels, according to the American Customer Satisfaction Index (ACSI) Travel Study 2023-2024. The airline industry stands out, hitting an all-time customer satisfaction high of 77 after a second straight 1% year-over year improvement.









Luxury Hotels

Luxury Hotels and a 'Sense of Place': The Branding Imperative - By Dr Suzanne Godfrey

'Sense of place' has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is increasingly being used in the hospitality industry. It captures the physical aspects, culture and history of a place, as well as its impact on the senses, which can trigger emotions. Over time, it can create feelings of familiarity, comfort and security, as well as a sense of belonging.





The Modern Traveller

Understanding Modern Travel Trends: Latest AnalyticsIQ Research

To better understand the current state of the travel industry and latest travel trends, AnalyticsIQ's Cognitive Sciences team lead a comprehensive study to better gauge how people are traveling and the modern travel-related behaviors we can expect to see. This article will delve into the key findings in their latest research report - Understanding Modern Travel Trends - and highlight the most important 'need-to-knows' for both travel brands and marketers alike.



Group Booking Technology

9 Types of Tripleseat Integrations to Take Your Hotel Sales and Catering to the Next Level - By Elizabeth Smith

Having the right software integrations with your sales and catering platform like Tripleseat for Hotels can significantly enhance productivity and streamline operations. Here, we discuss the top software integrations that every hotel should consider to ensure that their teams can perform more work in less time, thus enhancing both guest satisfaction and operational effectiveness.


Hotel Construction Pipeline U.S.

U.S. Hotel Construction Pipeline Kicks off Q1 2024 with Growth and Record-Highs

As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there are 6,065 projects with 702,990 rooms in the pipeline. This new all-time high represents a 9% year-over-year (YOY) increase in projects and a 7% YOY increase in rooms compared to last year.




Artificial Intelligence

Influencers on X See Meta's Llama 3 As Game-changer in AI Accessibility and Performance

Llama 3, the AI model introduced by the US-based social media company Meta Platforms Inc. (Meta), has sparked a wave of reactions from technology and AI influencers. Influencers on the 'X' platform are buzzing with excitement over Llama 3's launch, viewing it as a transformative step towards democratizing AI, which led to a sharp rise in discussions around 'Llama 3' during the third week of April, reveals Social Media Analytics Platform of GlobalData.


Global Hotel Industry Performance

Fewer Global Hotel Markets Recording RevPAR Growth, Japan Being the Big Exception

STR's global 'bubble chart' update for the four weeks ending 6 April 2024 shows 60% of markets with year-over-year growth in revenue per available room (RevPAR). That volume was noticeably less than the 77% of markets with growth in our last update, showing more of the world has reached a normalization period.


Technology Leadership

From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou - By Alan Young

Steve Jobs once said, 'The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind.' There is, perhaps, no more relevant sentiment to apply to the hospitality industry. I recently had an insightful conversation with Feng Ou. We discussed his experience starting up in Silicon Valley, the evolution of DerbySoft, and potential strategies for hoteliers to keep up with market changes.